This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?

Building Bridges A

Dealing skilfully with emotion is a vital part of any leader’s repertoire. This practical guide shows you how to awaken and develop your Emotional Intelligence for everyday us

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Assertiveness is one of the most important skills you can learn today. It changes the way you communicate, deal with conflict, and your o

In 50 ways to be more creative at work, Rachel Coffey - the new voice in creativity and expert business communication coach - outlines 50 ways to boost your creativity and that of your colleagues

The proven practical techniques described in this book show how to make your proposals impress, convince and persuade your

This book is a guide to help you develop yourself to meet the challenges of any unwanted, unexpected and hence unplanned and,

Thinking of starting a business? Have a PC, Internet connection, and a dream? The web has made creating a company easier than ever. Turn your bi